Testimonials

Vicky Fardette deserves more than 5 stars!!! She wrote my umbrella policy sooo smoothly, I never had problem reaching her. As a first time commercial insurance byer I had a lot of questions and Vicky was happy to help me with them. One thing that I absolutely loved is that she keeps her word! She never went past the estimated time she gave me!

We started working with Vicky Fardette two years ago and she has since help us switch over a dozen of our property, liability, commercial and auto insurances policies to better coverage and costs. We are most impressed with the efficiency and effectiveness of Vicky when delegated with an insurance need. She has never failed to deliver and I highly recommend her and her company for any insurance needs.

I have been doing business with Cliff Cottom Insurance for many years. The number one reason I have never switched is the customer service I have received from Anne Siebum. I think most people choose insurance at first based on price not realizing that the most important reason for insurance is the coverage and service you have when something happens. Due to the insurance coaching from Anne I have peace of mind. I have turned in a couple of claims through the years and to have an agent on the other end of the phone helping you like they are your best friend in a time of need is priceless. One claim will always stay with me. There was a big storm and my fence went down. I was a mess. Anne handled everything. It felt nice to have a team on your side. I’m thankful that I listened to her when selecting my coverage. I was confident that I was receiving the perfect coverage for me at the best price. This is why she handles my home an auto. I recommend them to everyone, because if you have a catastrophe big or small you want someone to answer the phone! I think Anne Siebum works 24-7 and that is my peace of mind.

I have been working with Anne and the team at Cliff Cottam Insurance Services for almost 10 years. They have always been there for me and my family and have taken care of all of our needs ranging from cars, to homes, and even commercial buildings. We look forward to continuing our relationship with them for many more years to come.

Just wanted you to know that Brian is a good asset to your team. Hard worker and gets it done.

Brian was very helpful throughout the process and I would refer anyone to him.

Vicky Fardette has been more than Amazing. She is so knowledgeable, helpful and quick to respond. Vicky will work tirelessly to help our company in anyway going above and beyond our expectations. She is truly the sweetest most amazing person to work with for our insurance needs.

So far so good!

Beth was awesome to work with. She made the process of switching to my new carrier very easy.

I so appreciate all your assistance. I have been a Customer Service Manager for 20 years and I am use to taking care of others, which I love. Dealing with you has been a breath of fresh air….what customer service was meant to be…person to person :).
Thanks again!